Data protection declaration

As an environmental service provider and energy supplier, we place great emphasis on protecting your data and your privacy. To ensure you are fully informed about how your private data is collated and used in our websites, we have summarised the most important points below.


1. Basic principles

The personal data you disclose to us is processed in compliance with the German Data Protection Act (BDSG). Under this law, data processing and utilisation is permissible if permitted by the BDSG or any such other legal provision, or if the party concerned has granted his approval to this effect.

The BDSG allows data processing and utilisation if this is carried out within the purpose of a contractual relationship or of a confidential relationship similar to that of the contract, or, insofar as this is required for the observance of the justified interests of the controller of the file and if no grounds exist for assuming that the interests of the concerned parties, which merit protection, precede the exclusion of processing or utilisation.

Data disclosed to us must be relevant for the purposes for which it was collated and processed. Personal data may only be stored for as long as it is required to satisfy the purposes for which it was collated and processed. Data that is no longer required must be deleted, incorrect data must be corrected. In some defined cases named by law, or if approved by the affected person, the data may be processed for other purposes.

2. Elevation and storage of data of utilization

The abovementioned data of utilisation are evaluated in the way from internal investigations concerning the user's interests and the user's behaviour anonymously for statistics purposes. In addition the technologies of the web analysis service of the Google Inc. (»Google«), here Google Analytics, are used. From these data anonymous profiles of utilisation can be constructed.

Google Analytics uses »cookies«, which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the Cookie about your use of this of the website (including your IP address which is made anonymous, nevertheless, with the method _anonymizeIp (), so that you cannot be assigned any more to a connection) is transferred to a server by Google in the USA and is stored there.Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser » tools.google.com/dlpage/gaoptout.

As an alternative to the browser Addon or within browsers on mobile devices, you can lick this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you'll have to click this link again, if you delete your cookies:

3. Utilisation and forwarding of personal data and earmarking

We adhere to the principle of the appropriate use of data and we collect, process and store your personal data only for the purposes for which you have communicated them to us. Any transfer of your personal data to third parties will not be made without your prior explicit consent, unless this is necessary for providing the service, the execution of the contract, exercising our rights from contractual relations or to ensure legitimate business interests with regard to the consultation and support of our customers. This does not affect the use, forwarding or transfer of personal data on the basis of statutory regulations or if you have given your express prior permission. You are entitled to revoke any permission given for the future at any time. We delete your personal data when you revoke your permission to the storage, when the transaction the data was stored for is concluded or the storage of the data is no longer acceptable because of other legal reasons.

4. Cookies

Among other things, our online shops use so-called »Cookies«, which are used to make our Internet presence overall more user-friendly, more effective and safer – for instance, if it is a matter of accelerating the navigation on our platform. In addition to that, cookies enable us to measure the frequency with which pages are called up and to measure general navigation. Cookies are small text files that are stored in your computer system. We would like to draw your attention to the fact that several of these cookies are downloaded from our server onto your system, whereby most of these are so-called »Session Cookies«. »Session-Cookies« are characterised by the fact that they are automatically deleted from your hard drive again at the end of the browser session. Other cookies remain in your computer system to allow us to recognise your computer system next time you visit our website (so-called permanent cookies). Of course you can reject these cookies at any time providing your browser gives you the option to do this.

5. Security information

We use all the technical and organisational methods we can to ensure that your personal data we save is protected against manipulation, partial or complete loss and unauthorised access by third parties. Our security measures are continuously imported in line with technological progress.

However, we cannot guarantee complete data security for e-mail communication, so we recommend you send any confidential information by post.

6. Right of access and further information

If you have any questions about data protection at the Tönsmeier Group, please contact us at the address stated in the imprint.

You may ask any time about whether and which of your data we have saved. In addition, you can send us information, blocking, deletion or correction requests in terms of your personal data and revocations of consents granted. You are always welcome to send suggestions via e-mail or letter. For any further questions, please feel free to contact our data protection officer.

Data protection officer:
JOHANNA PANKOKE
 Send e-mail

7. Amendment of the data protection declaration

We reserve the right to amend this data protection declaration from time to time, in particular to comply with changing laws or regulations. We therefore recommend that you visit this website regularly to keep abreast of the way your data is protected and processed.

8. General

The Tönsmeier Group also takes internal company data protection very seriously.

Our employees and any service providers we contract are sworn to secrecy and compliance with the data protection laws.